Enrollment

Current Placement Availability

Age Group	Mon	Tues	Wed	ThURS	Fri
4+ years	Full	Full	Full	Full	Full
9 months - 4 years	Full	Full	Full	Full	Full

Childcare Fees

Part-time and before or after school families must pay for all the days per month they are registered whether they attend or not.

Registration

Parents/Guardians must fully complete the centre's registration forms and family contract for services. All families will have received a copy of the Parent Manual and must have completed the required forms and have arranged for payment (see fees section) before their child can attend the centre. When a parent has made a confirmation to secure a spot and start date and then decides to withdraw their child from a secured spot the families will be responsible for a one month withdrawal fee.

Registration includes the Membership fee of $30.00 as a non-refundable deposit to secure your child's place on our waitlist or directly into the childcare program unless otherwise agreed in writing. If the registered child does not accept the first opportunity the child will either be removed from registration and/or placed at the bottom of the waitlist.

Drop-in Policy

Drop-in services are available in the case that you are in need of care on a day that differs from your regular schedule. Drop-in fees are $50.00/day or $6.00/hr with a minimum of 2 hours per day. Drop-in fees are due on the day of care.

(Note* drop-in services are not guaranteed, space must be available)

Childcare Fees Subsidies

All parents utilizing Ministry of Children and Family Development (MCFD) childcare subsidies must apply for daycare subsidy before starting at the centre. Call 1-800-338-6622. It is the parent's responsibility to continue with subsidy renewals. Subsidies will cover all or part of a child's childcare fees. The subsidized monthly feels are based on the average of 20 days per month. In months where the care of your child exceeds 20 days, you will be responsible for the additional fees. In addition, if there is a difference between the amount of subsidy and the centre's monthly fee, families are required to pay the difference. If a family's subsidy or part thereof, is discontinued, the family is responsible for all fees. Families can visit the MCFD Subsidy website to see if they are eligible. The household income eligible amount has changed and many more families can now apply.

Billing and Receipts

Payment is due the 1st of each month (for the current month). Families will be given a receipt per fees paid. Families are responsible for the safe-keeping of their fees receipts.

N.S.F. cheques

Any cheques returned with a Non Sufficient Funds will be charged a $40.00 NSF fee. Families are responsible to keep all fees paid in full by the 1st of each month.

Late Fees

Late fees, considered overdue after the 15th of each month, are subject to $25.00 late fee charge.

Refund Policy

Families will not receive a refund of fees for:

• Snow day closures when the centre is closed by SD#68 and Kory's Family Child Care. Generally if School District #68 and Vancouver Island University are closed due to snow condition, we are.
• Childcare Centre closures due to Power outages and other emergencies outside of the centre's control.
• Childcare Centre closures due to Training Days.
• Days their child has missed due to illness, family holidays or other personal reasons.
• All holidays and closures as listed below.

Damages

The Licensee takes responsibility for normal wear and tear of the daycare facility's equipment and toys; however, if a child willfully damages or destroys toys, equipment, or personal belongings within the facility the repair or replacement will be at the cost of the parents.

The daycare facility will not be held responsible for damages to any belongings the child brings to the daycare. This includes any assistive devices. Please ensure such devices are insured should such an incidence occur.

Absences

If a child is absent for two days or more the staff will phone the family's home or place of work, to inquire about their child's health. If a child needs to be absent for an extended period of time, specific arrangements must be made with the Licensee in writing. If we do not hear from a family by month's end in regards to a child and we have tried to contact the family by phone or letter that child's space will be given to the next child on the wait list on the first of the next month. Outstanding fees will be required. Families are responsible to inform staff in writing of any vacations, absences.

Withdrawal

Families wishing to withdrawal their child(ren) from the centre are required to provide 1 full month's notice in writing or pay 1 month's fees in lieu of notice. Fees are not pro-rated and not refunded.

Termination Policy

The Licensee reserves the right to suspend or terminate the care of a child without notice if the Licensee feels the safety and/or health of others is compromised.